Phone Reporting: What's Changing at Remote Border Crossings? (2026)

Big changes are coming to how you cross the border! The Canadian government is shaking things up for travelers entering Canada from some remote U.S. locations, specifically in northern Ontario and southern Manitoba. The Canada Border Services Agency (CBSA) is rolling out a new telephone reporting system, and this affects areas like the upper lock system in Sault Ste. Marie. But what does this mean for you?

This shift is all about replacing the Remote Area Border Crossing (RABC) program. This program previously allowed approved travelers to enter Canada through remote border locations without physically checking in at a port of entry.

The CBSA estimates that about 90% of the 11,000 RABC permit holders are U.S. residents who used the program annually.

Mark your calendars: The RABC program will officially end on September 14, 2026.

So, what's the new process? Instead of the RABC program, travelers entering Canada through these areas will need to report either at a regular port of entry or, crucially, at a designated telephone reporting site every time they cross the border.

The telephone reporting sites will cover these locations:

  • Northwest Angle Area
  • Pigeon River, including Lake of the Woods
  • The Canadian shore of Lake Superior
  • Sault Ste. Marie (upper lock system)
  • Cockburn Island

The CBSA says this change is designed to create a consistent level of security and ensure everyone follows the same rules. It also aims to align with how travelers report to U.S. Customs and Border Protection when entering the U.S. in remote areas.

Good news: To make the transition easier, existing RABC permits will remain valid until 11:59 p.m. on September 13, 2026.

The exact locations of the new telephone reporting sites are still being determined. The CBSA will be consulting with Indigenous communities, local businesses, and law enforcement partners in the coming months to finalize these locations.

And this is the part most people miss... This change could significantly impact those who frequently cross the border in these remote areas. While the goal is to enhance security and streamline the process, it will require travelers to adjust their routines.

What do you think? Do you believe this new system will improve border security, or will it create more inconvenience for travelers? Share your thoughts in the comments below!

Phone Reporting: What's Changing at Remote Border Crossings? (2026)
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